Respecting your privacy
Conversing Care is committed to protecting your privacy and ensuring the security of your personal information. This privacy statement outlines how we collect, use, store, and protect your personal data when you interact with our website or our services.
Data Collection
We may collect personal information about you in various ways, including:
- When you contact us: This may include your name, contact details, and information about your query.
- When you donate: We may collect your name, address, contact details, and payment information.
- When you volunteer: We may collect your name, address, contact details, and information about your skills and experience.
- Through our website: We may collect information about your visits to our website, such as your IP address, browser type, and pages viewed.
Data Usage
We may use your personal information for the following purposes:
- To provide you with the services you have requested.
- To process your donations and send you receipts.
- To manage your volunteer involvement.
- To keep you updated about our activities and fundraising appeals.
- To improve our services and website.
- To comply with legal and regulatory requirements.
Data Sharing
We may share your personal information with:
- Our staff and volunteers who need to access it to provide you with our services.
- Third-party service providers who assist us in delivering our services, such as payment processors and website hosting providers.
- Law enforcement agencies if required by law.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Using secure data storage and transmission methods.
- Regularly reviewing and updating our security procedures.
- Training our staff on data protection best practices.
Your Rights
You have the following rights in relation to your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Erasure: You have the right to request that we delete your personal information under certain circumstances.
- Restriction of processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Data portability: You have the right to request that we transfer your personal information to another organization in a structured, commonly used, and machine-readable format.
- Object to processing: You have the right to object to the processing of your personal information for certain purposes.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your use of our website. You can manage your cookie preferences through your browser settings.
To find out more, visit our Cookies page.
Contact Us
If you have any questions about this privacy statement or our data protection practices, please email info@conversingcare.org.
Changes to This Privacy Statement
We may update this privacy statement from time to time. Any changes will be posted on our website.