Conversing Care

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Urgent Help

If you’re really struggling, completely overwhelmed or just, “don’t know what to do” – use our straightforward Urgent Help guide to find the right help at the right time.

1. Emergency or ‘Urgent’

A mental health emergency or ‘crisis’ is when you can no longer keep yourself or someone else safe from serious harm.

Is this the case? Dial 999 now or go straight to your local A&E.

2. Non-Urgent

If you and others are safe but you need urgent advice or treatment (like a medication change), you can:

  • Book an emergency appointment with your GP
  • Call NHS 111 or visit 111.nhs.uk/
  • If you’re a patient, call your local Community Mental Health Team (CMHT)

2.5. Emotional Support

If you’re struggling, reach out and get some extra support to help see you through.

  • Let a trusted friend or family member know you are having some difficulties and see if they can help
  • Contact a local charity or support service to see what support is on offer

3. Improve Wellbeing

Making sure you meet your needs (both mind and body) and have coping strategies to process day-to-day stress factors is vital in maintaining positive mental health.

If you need help developing healthier coping strategies, you can find ideas from our Resource Centre or contact us for support.

Ways to improve your wellbeing:

  • Get more exercise throughout the week
  • Eat a balanced diet, little and often
  • Have a consistent bedtime routine