Tag: Featured

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  • Suicidal Texts & Messages: What to Say

    This guide will walk you through what to say to someone who is suicidal over text or message.

    It is difficult to receive a text or message when you know the person on the other side is in great distress. This can put a lot of pressure on you.

    We will help you understand how to be a lifeline in this moment and how to engage professional support if needed.

    Remember, you don’t need to be perfect in this situation. Being present and willing to listen and respond to difficult messages is brave enough.

    • Take them seriously. Any expression of suicidal thoughts deserves care and attention.
    • Lead with empathy, not solutions. Listening comes before fixing.
    • Be calm and non-judgmental. Your tone can help reduce distress.
    • Encourage connection to help. You can support them and help them access professional care.

    Use your own words but these examples can help get you started on a reply.

    1. Acknowledge their pain

    Let them know you hear and believe them.

    • “I’m really glad you told me. It sounds incredibly painful.”
    • “I’m sorry you’re going through this. I’m here with you.”
    • “That sounds overwhelming. Thank you for trusting me.”

    2. Invite them to share more

    Open-ended questions help them feel less alone.

    • “Do you want to tell me what’s been going on?”
    • “What’s been the hardest so far today?”
    • “When did these feelings start?”

    3. Validate without agreeing with hopelessness

    You can validate feelings without validating the idea that things can’t change.

    • “Given everything you’ve been dealing with, it makes sense you feel this way.”
    • “I hear how exhausted you are. Anyone in your situation would struggle.”

    4. Express care and presence

    Remind them they matter to you.

    • “I care about you and I’m glad you’re here.”
    • “You’re not a burden for talking about this to me.”
    • “I’m here to listen as long as you need.”

    5. Gently check on safety

    Asking directly does not put ideas in someone’s head. You need clarity.

    • “Are you feeling safe right now?”
    • “Have you had thoughts about hurting yourself today?”
    • “Are you self-harming at the moment?”

    If they say they’re in danger or you’re unsure, move to the “When to seek urgent help” section below 👇

    6. Encourage support and next steps

    Offer help connecting to others or professionals.

    • “Would you be open to reaching out to someone who can help right now?”
    • “Is there someone you trust who could be with you?”
    • “We could look at options together — like a helpline or text service.”

    Find better ways of coping

    Explore our wellbeing guides and coping strategies to find alternative and healthier ways of coping.

    Certain responses, even when well-intended, can feel dismissive or increase shame. This increases risk.

    • “Everything happens for a reason.” Can minimise their pain.
    • “Others have it worse.” Comparisons invalidate feelings.
    • “Just stay positive.” Oversimplifies difficult feelings.
    • “You should…” or “Have you tried…” Advice can feel overwhelming very early on.
    • Threats or guilt: “Your family would be devastated.” This can increase pressure.

    If the person:

    • Says they are in immediate danger
    • Has a plan or intent to harm themselves
    • Stops responding after expressing risk

    Act quickly. Encourage them to contact emergency services or a crisis line.

    • If you know their location and believe they’re in immediate danger, contact their local emergency services yourself and explain the conversation you have had with them.

    You can text them something like:

    • “I’m really worried about you. I think getting immediate help could keep you safe. Can we contact [a helpline / emergency services] together?”

    Resistance is common. Stay compassionate and keep the door open.

    • “I get that reaching out feels hard. I’m still here with you.”
    • “What would make it feel even a little safer right now?”
    • “Would it help to just sit together on text for a bit?”

    Supporting someone in crisis can be emotionally draining.

    • Check in with a trusted friend or professional. Make sure you speak to someone too.
    • Set gentle boundaries if you’re feeling overwhelmed. It’s okay to arrange future conversations rather than messages popping out of the blue.
    • Remember: you didn’t cause their pain, and you can’t fix it alone.

    If you or someone else is feeling unsafe or experiencing suicidal thinking, please visit the Urgent Help page now to find what actions you need to take.

    Your willingness to listen can make a real difference.

    Even simple, caring messages can help someone feel less isolated in their darkest moments.

    If you’re ever unsure what to do, reaching out for professional guidance — for them or for yourself — is a strong and caring step.

    In an emergency, call 999.

    If you or someone else is experiencing a mental health crisis, visit our Urgent Help page to find the right help at the right time.

    For coping strategies and additional resources, visit the Resource Hub.

    Find ways on How to Talk About Suicidal Thoughts.

    Find out How to Support Someone Who is Having Suicidal Thoughts.

    • Call: 111 and select the mental health option (Option 2 in some areas).
    • What it’s for: Urgent mental health support, advice and connection to local crisis services. This is a primary point of contact if you’re experiencing a mental health crisis but are not in immediate physical danger.
    • Note: If you are deaf or have hearing loss, use NHS 111 – SignVideo or dial 18001 111 (for Textphone).
    • Call: 116 123 (Free, 24/7)
    • Email: jo@samaritans.org (Response within 24 hours)
    • What it’s for: Confidential emotional support for anyone experiencing feelings of distress, despair or suicidal thoughts.
    • Text: Send the word “SHOUT” to 85258 (Free, 24/7)
    • What it’s for: Confidential text-based support if you’re in crisis and need immediate help.
    • Call: 0800 068 4141 (Free, 24/7)
    • Text: 88247 (Free, 24/7)
    • Email: pat@papyrus-uk.org
    • What it’s for: Support for young people (under 35) struggling with suicidal feelings or anyone concerned about a young person who might be struggling.
    • Call: 0800 1111 (The number won’t appear on your phone bill)
    • What it’s for: Free, confidential support for children and young people.
  • Supporting a Loved One After a Suicide Attempt

    Supporting a Loved One After a Suicide Attempt

    The moments and days following a loved one’s suicide attempt will be incredibly difficult, confusing and overwhelming. You might be feeling a range of emotions, from shock and sadness to fear and anger. While your own feelings are valid, an important focus will be on providing a safe, supportive and non-judgmental environment for the person who is struggling.

    We know those who have attempted recently in the past are more likely to try again, especially if they feel like they have “failed”.

    This guide will walk you through the essential steps to take, from the immediate aftermath to long-term recovery. Remember, you don’t have to be a mental health professional to make a difference. Your presence, patience and compassion are the most powerful tools you have to be part of that ‘safety net’.

    If you or someone else is feeling unsafe or experiencing suicidal thinking, please visit the Urgent Help page now to find what actions you need to take.

    1. Prioritise Immediate Safety

    The first and most critical step is to make sure your loved one has received Professional Medical Help and is in a safe environment. This may involve:

    • Receiving (Physical) Medical Attention: If they have not already received medical attention, get them to a hospital or emergency room immediately. Physical health is the top priority, especially after an attempt because we can’t always see what damage has been done under the surface. Only a doctor or medic can determine risk-to-life in a medical setting.
    • Remove Dangerous Items: In their home, remove or lock away any items that could be used for self-harm such as medications, sharp objects, or potentially firearms. This is a crucial safety measure for the initial recovery period. Do this discretely in order not to cause upset or offence.
    • Constant Supervision: For the first few days or weeks, it’s vital to ensure they are not left alone. Arrange for family members or close friends to take turns being with them. This is not about surveillance; it’s about providing comfort and ensuring their safety around the clock. After the initial crisis and things settle, keeping doors open when in different rooms can begin to build mutual trust but also have privacy.

    2. Communicate with Empathy, Not Judgment

    After a suicide attempt, your loved one may feel immense shame, guilt and hopelessness.

    Your words and actions can either help them heal or push them further away. This can be hard when you are overwhelmed by their attempt but it is important to hold onto the fact this is about a better tomorrow.

    • Listen More Than You Talk: Create a space where they feel safe to share their feelings without interruption or judgment. Active listening shows them that you care about what they have to say.
    • Validate Their Feelings: Instead of saying, “You have so much to live for”, try “I can’t imagine what you’re going through, but I’m here for you.” Phrases like, “We will get through this together”, can be incredibly powerful.
    • Avoid Blame or Guilt-Tripping: Never say, “How could you do this to us?” or “Don’t you know how much we love you?” These statements can increase their feelings of guilt and shame which can increase risk. Focus on the present and future. Instead, you could say, “I love you so much and I am going to be here all the way through”, helps you express your feelings without assigning blame.

    3. Encourage and Support Professional Help

    Professional mental health care is essential for long-term recovery. Your role is to be a supportive advocate, not a therapist.

    • Help Them Access Professional Mental Health Care: Offer to help them research different types of mental health support in their local area. Help them schedule appointments with the GP or Community Mental Health Team because it can be very stressful trying to get through to them when you need their help. Even offer to give them a lift to an appointment so they don’t have to commute.
    • Get to Know Their Triggers and Safety Plan: Avoid triggers (things that cause immediate distress) and get to know how they are keeping themselves safe day-to-day. If they are under some sort of professional help, they might have a ‘Care Plan’ or ‘Crisis / Safety Plan’ which is a document listing all the support available to them. Ask to be apart of its development or be an emergency contact.
    • Attend Family Therapy: If a professional suggests it, consider participating in family therapy sessions. This can help address family dynamics and provide a healthier communication structure.

    Find better ways of coping

    Explore our wellbeing guides and coping strategies to find alternative and healthier ways of coping.

    4. Focus on Long-Term Recovery

    The path to recovery is not a straight line. There will be good days and bad days but your consistent support can make all the difference in the long term!

    • Establish a Routine: Encourage them to re-engage with daily life by setting small, achievable goals, such as going for a walk, preparing a meal or participating in a hobby. This will keep their mind busy on other things.
    • Promote Healthy Habits: A healthy body supports a healthy mind. Encourage them to get enough sleep, eat nutritious food and engage in gentle physical activity.
    • Respect Their Privacy: While it’s important to be present, also respect their need for space. Don’t share their story with others without their explicit permission. They are the ones who get to decide who knows.

    In an average life time, we will have to support 2 people experiencing a mental health emergency. You are not alone in this.

    By offering your presence, listening and connecting them with professional help, you can play a vital role in their journey towards healing and recovery.

    Don’t hesitate to reach out for support for yourself as well. Your wellbeing matters too.

    In an emergency, call 999.

    If you or someone else is experiencing a mental health crisis, visit our Urgent Help page to find the right help at the right time.

    For coping strategies and additional resources, visit the Resource Hub.

    Find ways on How to Talk About Suicidal Thoughts.

    Find out How to Support Someone Who is Having Suicidal Thoughts.

    • Call: 111 and select the mental health option (Option 2 in some areas).
    • What it’s for: Urgent mental health support, advice and connection to local crisis services. This is a primary point of contact if you’re experiencing a mental health crisis but are not in immediate physical danger.
    • Note: If you are deaf or have hearing loss, use NHS 111 – SignVideo or dial 18001 111 (for Textphone).
    • Call: 116 123 (Free, 24/7)
    • Email: jo@samaritans.org (Response within 24 hours)
    • What it’s for: Confidential emotional support for anyone experiencing feelings of distress, despair or suicidal thoughts.
    • Text: Send the word “SHOUT” to 85258 (Free, 24/7)
    • What it’s for: Confidential text-based support if you’re in crisis and need immediate help.
    • Call: 0800 068 4141 (Free, 24/7)
    • Text: 88247 (Free, 24/7)
    • Email: pat@papyrus-uk.org
    • What it’s for: Support for young people (under 35) struggling with suicidal feelings or anyone concerned about a young person who might be struggling.
    • Call: 0800 1111 (The number won’t appear on your phone bill)
    • What it’s for: Free, confidential support for children and young people.
  • What is Emotional Support?

    In times of difficulty, stress, or crisis, having someone to listen to your feelings can make all the difference. This “listening” often comes in the form of emotional support. But what exactly is emotional support and why is it so crucial, especially when discussing suicide prevention?

    Emotional support refers to the comfort, reassurance and understanding that we receive from others. It’s about feeling heard, validated and cared for by people in our lives. It’s a fundamental human need that contributes significantly to our mental health and wellbeing.

    Emotional support isn’t a single action; it’s a collection of behaviours and attitudes that convey care and understanding. It can manifest in various ways, including:

    • Active Listening: Genuinely paying attention to what someone is saying without judgment, interruption or trying to fix their problems immediately. It’s about letting them express themselves fully.
    • Validation of Feelings: Acknowledging and accepting someone’s emotions even if you don’t fully understand or agree with their perspective.
    • Empathy and Compassion: Trying to understand and share the feelings of another person. It’s about connecting on a human level and showing genuine concern for their wellbeing.
    • Presence and Availability: Simply being there for someone, whether in person, over the phone or through messages. Knowing that someone is available to listen or just sit with you can provide immense comfort.
    • Offering Reassurance (When Appropriate): Providing words of comfort and hope, letting someone know they are not alone and that things can get better. This should be done gently and without minimising their concerns.
    • Practical Help (If Needed and Offered): Sometimes, emotional support can also involve offering practical assistance like helping with daily tasks, if it eases their burden. However, the primary focus remains emotional connection and interaction.
    • Non-Judgmental Attitude: Creating a safe space where someone feels they can share their thoughts and feelings without fear of criticism, blame or dismissal.

    If you or someone else is feeling unsafe or experiencing suicidal thinking, please visit the Urgent Help page now to find what actions you need to take.

    Emotional support plays a vital role in maintaining good mental health and can be a protective factor against suicidal thoughts. Here’s why:

    • Reduces Feelings of Isolation: Loneliness and isolation are significant risk factors for poor mental health. Emotional support combats these feelings by fostering connection and reminding the person that they are not alone.
    • Promotes Sense of Belonging: Feeling connected to others and having a sense of belonging can provide purpose and meaning which are crucial protective factors for mental wellbeing.
    • Validates Experiences: When someone feels heard and their pain is acknowledged, it can prevent feelings of invalidation and hopelessness. It shows them that their struggles are real and worthy of attention.
    • Builds Coping Strategies: Having a supportive network can help individuals develop their own coping strategies to better manage their mental health and other challenges. They can learn from others and feel more equipped to face difficulties as they arise.
    • Encourages Help-Seeking: Knowing that there are people who care can make it easier for individuals to reach out for professional help when they need it, reducing the stigma associated with mental health challenges.
    • Provides a Safety Net: For individuals struggling with suicidal thoughts, emotional support can act as a critical safety net, offering a reason to hold on and reminding them of their self-worth.

    Picking people you can trust to discuss your needs openly builds the foundations for self-development. Emotional support can come from various places, including:

    • Friends and Family: Often our first line of defense, close friends and family members can provide invaluable comfort and understanding.
    • Partners: Intimate relationships can be a significant source of emotional support and sharing.
    • Support Groups: Connecting with others who have similar experiences can create a powerful sense of community and shared understanding.

    Chronic Pain Peer-Support Group 👥

    Our online Support Group is a safe space for sharing and learning from our collective experiences of Chronic Pain, Illness & FND. Places still available!

    • Community Organisations: Many local and national organisations offer support services and connection opportunities with others.
    • Helplines: These services provide immediate, confidential emotional support from trained professionals and volunteers.
    • Mental Health Professionals: Therapists, counsellors and other mental health experts can provide structured emotional support and help develop coping strategies.

    If you are looking to offer emotional support to someone, remember to:

    • Listen More Than You Talk: Focus on understanding their perspective.
    • Avoid Giving Unsolicited Advice: Unless asked, focus on listening and validating.
    • Be Patient: Healing and coping takes time.
    • Take Care of Yourself: Supporting others can be emotionally draining. Ensure you have your own support system.
    • Know When to Encourage Professional Help: While your support is valuable, sometimes professional intervention is necessary.

    Emotional support is a powerful tool for wellbeing and a critical component for preventing suicide. By understanding what it is, how it works and where to find it (or offer it), we can all contribute to a more compassionate and supportive society where everyone feels seen, heard and valued.

    Mental health, like physical health, is fundamental to our overall wellbeing. It shapes our thoughts, feelings, and actions, enabling us to navigate life’s challenges, form strong relationships and thrive in our communities.

    Wellbeing is the state of being comfortable, healthy, or happy. When we want to improve our physical or mental health, we do this by improving our overall wellness or wellbeing.

    In an emergency, call 999.

    If you or someone else is experiencing a mental health crisis, visit our Urgent Help page to find the right help at the right time.

    For coping strategies and additional resources, visit the Resource Hub.

    Find ways on How to Talk About Suicidal Thoughts.

    Find out How to Support Someone Who is Having Suicidal Thoughts.

    • Call: 111 and select the mental health option (Option 2 in some areas).
    • What it’s for: Urgent mental health support, advice and connection to local crisis services. This is a primary point of contact if you’re experiencing a mental health crisis but are not in immediate physical danger.
    • Note: If you are deaf or have hearing loss, use NHS 111 – SignVideo or dial 18001 111 (for Textphone).
    • Call: 116 123 (Free, 24/7)
    • Email: jo@samaritans.org (Response within 24 hours)
    • What it’s for: Confidential emotional support for anyone experiencing feelings of distress, despair or suicidal thoughts.
    • Text: Send the word “SHOUT” to 85258 (Free, 24/7)
    • What it’s for: Confidential text-based support if you’re in crisis and need immediate help.
    • Call: 0800 068 4141 (Free, 24/7)
    • Text: 88247 (Free, 24/7)
    • Email: pat@papyrus-uk.org
    • What it’s for: Support for young people (under 35) struggling with suicidal feelings or anyone concerned about a young person who might be struggling.
    • Call: 0800 1111 (The number won’t appear on your phone bill)
    • What it’s for: Free, confidential support for children and young people.