Urgent Help

If you’re really struggling, completely overwhelmed or just, “don’t know what to do” – use our straightforward Urgent Help guide to find the right help at the right time.

1. Emergency or Urgent

A mental health emergency or crisis is when you can no longer keep yourself or someone else safe from serious harm.

If this is the case:

  • Dial 999 now OR
  • Go straight to your local A&E

If you call 999, ask for Ambulance if there is a Health Emergency OR ask for Police if there are Safety Concerns.

2. Non-Urgent

If you and others are safe but you need urgent advice or treatment (like a medication change), you can:

  • Book an emergency appointment with your GP
  • Call NHS 111 OR visit 111.nhs.uk and click “Mental Health Help”
  • If you’re a patient, call your local Community Mental Health Team (CMHT) OR for out-of-hours call your local Crisis Team (CRHT)

To find local Mental Health services, visit the NHS website.

2.5. Emotional Support

If you’re struggling, reach out and get some extra support to help see you through.

People you can talk to:

  • Let a trusted friend or family member know you’re having some difficulties and see if they can help
  • Contact a local charity or support service to see what support is on offer
  • You can contact Conversing Care to arrange a chat to discuss your worries and provide resources where needed

3. Improve Wellbeing

Making sure you meet your needs (both mind and body) and have coping strategies to process day-to-day stress factors is vital in maintaining positive mental health.

Ways to improve your wellbeing:

  • Get more exercise throughout the week
  • Eat a balanced diet, little and often
  • Have a consistent bedtime routine

If you need help developing healthier coping strategies, you can find ideas from our Resource Hub or Contact Us for support.