Urgent Help
If you or someone you know is experiencing a mental health crisis, struggling to cope or “just don’t know what to do” – use our straight forward Urgent Help guide.
- This will point you in the right direction to finding the right help at the right time.
- If things are difficult BUT NOT a life or death emergency, you can contact us.
Emergency or Urgent
A mental health emergency or crisis is when you can no longer keep yourself or someone else safe from serious harm.
If this is the case:
- Dial 999 now OR
- Go straight to your local A&E
If you call 999, ask for Ambulance if there is a Health Emergency OR ask for Police if there are Safety Concerns.
Non-Urgent but important
If you and others are safe but you need urgent advice or treatment (like a medication change), you can:
- Book an emergency appointment with your GP
- Call NHS 111 OR visit 111.nhs.uk and click “Mental Health Help”
- If you’re a patient, call your local Community Mental Health Team (CMHT) OR for out-of-hours call your local Crisis Team (CRHT)
To find local Mental Health services, visit the NHS website.
Emotional Support
If you’re struggling, reach out and get some extra support to help see you through.
People you can talk to:
- Let a trusted friend or family member know you’re having some difficulties and see if they can help
- Contact a local charity or support service to see what support is on offer
- You can contact Conversing Care to arrange a chat to discuss your worries and provide resources where needed
Improve Wellbeing
Making sure you meet your needs (both mind and body) and have coping strategies to process day-to-day stress factors is vital in maintaining positive mental health.
Ways to improve your wellbeing:
- Get more exercise throughout the week
- Eat a balanced diet, little and often
- Have a consistent bedtime routine
If you need help developing healthier coping strategies, you can find ideas from our Resource Hub or Contact us for support.
Additional support services
Local services in Kent & Medway
- Mental Health Matters: Safe Havens across Kent and Medway offer out-of-hour mental health support to anyone aged 18 and over.
- Involve Kent: Helping you live a healthier, happier life. Self-referral and GP referral required.
- Blackthorn Trust: Health and Community Hub providing holistic, life enhancing opportunities for people with mental health conditions. GP referral required.
Nationwide services
- Samaritans: If you need someone to talk to, we listen. We won’t judge or tell you what to do.
- Mind: Together, we’re fighting for a mental health system that works for all of us.
- Campaign Against Living Miserably: Our suicide prevention helpline is for anyone affected by suicide or suicidal thoughts.